Hi there, welcome to the Backdrop Collective!
Here's some advice for each of our products, please read through carefully and if you have any questions - don't hesitate to reach out, we're always happy to help!
I bought a Backdrop!
Backdrop care and cleaning tips
To clean, wipe with a damp microfiber cloth. Do not use anything abrasive. We always recommend using water only but for oil based products use a gentle all purpose spray. Please note some cleaning products can remove or discolour ink! Do a tiny test patch in the corner first and always spray on the cloth, not the backdrop
Store backdrops flat or rolled up in their tube, we recommend rolling them in a tissue paper to keep them scratch free & for easy removal.
I bought Stone Props!
Handle with care, Natural stone is heavy and can have sharp edges.
Natural stone is porous, some beauty and food products such as oils and creams can stain the stone
Wipe clean with a damp microfibre cloth
Given the nature of natural stone props, all pieces can be different shades and sizes - this includes coloured speckles and veins within the stone.
I bought Acrylic Props!
Acrylic cleaning and packaging
No, they aren't scratched - we promise! All Acrylic props come with a protective film, please remove with care. Do not use a knife or sharp object to remove the film! This can result in scratching your Acrylics.
To clean, use a mild soap and warm water, wipe down with a microfiber cloth. Do not scrub or use anything abrasive.
I bought Weighted Backdrop Bars!
WBB care and cleaning tips
Our Backdrop Bars are the perfect tool to secure and flatten your backdrops. Simply line up one Weighted Backdrop Bars under your backdrop and place its pair on top, the magnets will click and secure it in place.
Always lift bars away from each other to remove from the backdrop, rather than sliding. Sliding can dint or mark your backdrop.
To remove, place one hand on the backdrop and gently lift the edge of the top bar away on the first pair and repeat on the second.
If applied correctly without sliding, no. If the magnets leave slight marks on your backdrops, simply clean the backdrops as normal with a mild spray and microfibre cloth.
Ideally, keep them seperate from your backdrops due to their weight!
But, if storing with backdrops, please wrap the bars in the original packaging to prevent damage to your backdrops.