All standard backdrop and prop orders will be shipped within 3 business days.
We have a strict 7-day return policy, which means you have up to 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging (for backdrops: the original tube, for props: original box). We'll request a photo of both sides of the backdrop or prop prior to a return being approved. You’ll also need the receipt or proof of purchase.
See more on our policy here